• Always adopt a friendly and elegant style.
  • Present your points positively.
  • Keep the information presented brief and to the point.
  • Remain focussed.
  • Always revise your draft before sending the same.
  • Reading loud your writing is mostly good to check its tone and impact.
  • Never directly blame your reader in anyway, at least try to be discreet in all your comments directed towards your readers.
  • Avoid using complicated language; be simple and use simple words.
  • Do not send your communication built around a free flow of thoughts - your writing should be well structured and organized unless the context warrants otherwise.

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